As a global non-profit and one of the world’s largest international airline associations, APEX – Airline Passenger Experience Association, accelerates our industry with the backing of nearly every major airline and valued supplier. In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience. APEX reinvests all of its resources in serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry.
APEX serves as a resource to the businesses and professionals that create, deliver, and manage the airline passenger experience, and the association provides the industry with a forum for knowledge sharing, collaboration and networking. Our mission is to strengthen the industry and enable business opportunities through education, innovation, networking and recognition. Our vision is to elevate the passenger experience through our influential community.